Lean amélioration continue

Our approach

Based on a structured, rigorous and robust methodology using the most advanced Lean concepts, Linovati’s experts effectively combine the best practices in work organization with internal process knowledge.

The results? Whether it is a diagnosis or a process optimization, or even a Lean culture deployment, our methodological approach promotes strong employee involvement and engagement of all stakeholders, thus producing a high level of project success.

Our methodological approach can be distinguished because it:

  • Is mainly focused on what is value added for the client
  • Encourages the staff to question itself in-depth which leads to creative innovation which in turn, leads to optimal performance
  • Actively involves the employees in decision making to promote real engagement, therefore diminishing natural resistance towards change
  • Encourages active interventions in the field
  • Allows for active transfer of expertise, including support and coaching, enabling the customer to develop autonomy in continuous improvement
  • Is proven to enable transition towards a cultural improvement
  • Produces compelling results and a definite improvement in work life quality

Our business sectors

Linovati’s experts have gained their experience from various business sectors: because of their extensive expertise and our methodology’s robustness, they are able to master the specific applications according to each sector.

Whether they’re dealing with health care and social services, public or private services, manufacturing or information technologies sectors, ours experts know the challenges of these business sectors and the solutions to meet those challenges.


Health care and social services

Ongoing efforts are being made to improve the accessibility and quality of the services to the population, all while reducing cost increases. In this context, the health and social services key challenges remain unchanged:

  • Improve the organizational performance in a context of limited resources
  • Improve the service offer to respond to the evolving needs of the ageing population
  • Carefully integrate new practices and technological progress
  • Ensure the availability and retention of a qualified workforce
  • Etc.

If adding resources – both human and financial – can no longer be considered a solution, then how do we meet these challenges? Largely due to better work organization and the implementation of an effective and sustainable continuous improvement culture.



Public services

The various levels of government face ongoing challenges which, even with the implementation of various initiatives and solutions, seem difficult to meet:

  • Growing public debt
  • Persistent budget deficits
  • Increasing operating costs and changing technological solutions
  • Declining leeway to increase expenses and tax revenues
  • Mass staff retirements
  • Heavy and complex bureaucracy
  • Ongoing citizen dissatisfaction regarding some services
  • Etc.

These challenges constitute powerful incentives to initiate a change towards the continuous improvement of efficiency and performance in public services. And for that change to be truly effective, they often have to make use of solutions that venture off the beaten track.



Private services

Private services organizations drive the economy: they create jobs, generate revenues, create wealth for society. To fulfill their mission or even exceed it, they however have to deal with certain challenges:

  • Enhanced global competitiveness
  • Pressure to generate profits
  • Difficulty in recruiting qualified workers
  • Increasingly complex regulatory context
  • Significant funding problems
  • Etc. 

To remain competitive and keep up with world-class organizations, private services companies need to rethink their methods, find innovative solutions that will enable them to differentiate themselves: they need to use the best practices in work organization and performance improvement.



Manufacturing sector

Global value chains radically transform the way goods and services are produced. New information and communication technologies are omnipresent and allow for the emergence of revolutionary technology and processes regarding robotization and automation, which deeply modify the way the products are designed and manufactured.

Organizations are more and more interrelated within supply chains and global production networks, which they have to make the most effective use of.

In addition, they face ruthless international competition, from which only the most productive, innovative and flexible organizations can come out as winners.

One of the keys to address those challenges lies in the innovation and optimization of performance. But most of all, it is the firm establishment of an effective and sustainable culture of continuous improvement that will enable manufacturing sector organizations to truly distinguish themselves.



Information technology

In support to the business process, information technologies have become of vital importance to support the efficiency and growth of organizations. Sometimes, they even constitute the core of certain organizations, which face significant challenges:

  • The rapid evolution of technology
  • Projects over budget or over deadline
  • Difficulty in satisfying users
  • Explosion of innovation, development, operational and maintenance costs
  • Difficulty finding and retaining specialists in the workforce
  • Etc.

To make the most of these strengths and possibilities, organizations will need to concentrate on high value added activities and, above all, be innovative, quick thinking and tenacious in order to continuously increase the efficiency, productivity and performance of IT.


Our specialties and features

The expertise and experience of Linovati’s advisors make it a company of choice for everything related to training, process optimization and deployment of the Lean culture of continuous improvement in any business area.

Linovati however leads the market with these specialties and distinctive elements:

  • High-level strategic advice, notably through proven experience within renowned organizations
  • Ability to intervene in complex situations and environments
  • Mastery and application of advanced Lean concepts, allowing to maximize performance potential
  • Ability to successfully conduct a Lean cultural transformation using work organization best practices
  • Specific expertise in the application of Health care Lean Management – Linovati’s consultants have carried out the most Lean activities in the health sector
  • Development of a Lean approach and expertise specific to information technology processes
  • Very effective educational strategy for the transfer of expertise, support and coaching in order to develop client autonomy, including available training material under license and sustainability activities
  • In-depth expertise in providing and facilitating Kaizen workshops, producing results that exceed expectations
  • Rapid intervention due to the availability and capacity of Linovati’s experts, satisfying even the most demanding customers

A Few Clients

  • Default
  • Title
  • Date
  • Random
  • Canam Group

    Canam Group

  • CAE


  • Université Laval

    Université Laval

  • CHU de Québec

    CHU de Québec

  • Agence de la santé et des services sociaux de Montréal

    Agence de la santé et des services sociaux de Montréal

  • Quebec Heart and Lung Institute

    Quebec Heart and Lung Institute

  • Iron Ore

    Iron Ore

  • SSQ Financial Group

    SSQ Financial Group

  • Industrial Alliance

    Industrial Alliance

  • Quebec City

    Quebec City

  • City of Sherbrooke

    City of Sherbrooke

  • Quebec Ombudsman

    Quebec Ombudsman

  • Bureau de l’efficacité et de l’innovation énergétiques

    Bureau de l’efficacité et de l’innovation énergétiques

  • Centre de santé et de services sociaux de Charlevoix

    Centre de santé et de services sociaux de Charlevoix

  • CHUS


  • Jewish General Hospital

    Jewish General Hospital

  • Douglas Mental Health University Institute

    Douglas Mental Health University Institute

  • St-Donat Bakery

    St-Donat Bakery

  • GMCR Van Houtte division

    GMCR Van Houtte division

  • La Coop fédérée

    La Coop fédérée

  • Dalcon, a division of Groupe Dallaire (Cominar)

    Dalcon, a division of Groupe Dallaire (Cominar)

  • Pomerleau


  • Aéroport de Québec

    Aéroport de Québec

  • Medicina


  • Cambli


  • CIUSSS de la Capitale-Nationale

    CIUSSS de la Capitale-Nationale

  • CIUSSS du Nord de l'Île-de-Montréal

    CIUSSS du Nord de l'Île-de-Montréal

  • Micro Bird

    Micro Bird

  • CISSS Chaudière-Appalaches

    CISSS Chaudière-Appalaches

  • MIP


  • Medicom




  • ACM Composites

    ACM Composites

  • Société Québécoise des Infrastructures

    Société Québécoise des Infrastructures

  • Centre médical de la Nouvelle-Beauce

    Centre médical de la Nouvelle-Beauce

  • CISSS de Laval

    CISSS de Laval

  • SG Ceresco

    SG Ceresco

  • Institut de Cardiologie de Montréal

    Institut de Cardiologie de Montréal

  • Ville de Saint-Lambert

    Ville de Saint-Lambert

  • Gestion Universitas

    Gestion Universitas

  • LKQ


  • CIUSSS du Centre-Ouest de l'Île-de-Montréal

    CIUSSS du Centre-Ouest de l'Île-de-Montréal

  • Lac-Mégantic


  • ACM Sport

    ACM Sport

  • Ville de Montréal

    Ville de Montréal

  • 6TemTI


  • Centre Intégré de Santé et des Services Sociaux du Bas-Saint-Laurent

    Centre Intégré de Santé et des Services Sociaux du Bas-Saint-Laurent

  • Desjardins


  • André Filion & Associés

    André Filion & Associés

  • Arcelor Mittal

    Arcelor Mittal

  • Ville de Lévis

    Ville de Lévis

  • Institut National de Santé Publique du Québec

    Institut National de Santé Publique du Québec

  • Lainco


  • Ville de St-Jean-sur-Richelieu

    Ville de St-Jean-sur-Richelieu

  • Synertek


  • Ville de Saint-Georges

    Ville de Saint-Georges

  • Les Musées de la Civilisation

    Les Musées de la Civilisation

  • Retraite Québec

    Retraite Québec

  • Cognibox


  • Atrium Innovations

    Atrium Innovations

  • Masonite


  • Ville de Laval

    Ville de Laval

  • Loto-Québec


  • David's Tea

    David's Tea

  • Kinova


  • CSPQ




  • Chabot Carrosserie

    Chabot Carrosserie

  • Control Skateboards

    Control Skateboards

  • Linovati


Contact Information

Quebec City Office

adresse3107 Avenue des Hôtels

Quebec City (Quebec) G1W 4W5



Montreal Office

adresse4000 St-Ambroise, suite 265

Montreal (Quebec) H4C 2C7

phone514 963-3098


Ottawa Office

adresse304-555 Legget Drive, Tower A

Kanata (Ontario) K2K 2X3

phone613 238-1143


Email us