Operational diagnosis and Lean opportunities’ analysis

Carrying out a performance diagnosis will allow us to identify the wastage and the non-value added activities of processes; validate the potential areas for improvement and come back to you with a winning strategy.

Process optimization and work organization

Achieving process optimization will create a rapid change to your organization, quick and significant results, by resolving the root causes of the problems or inefficiencies, and thus, implement the best practices in work organization to ensure optimal and sustainable results.

Strategic consulting in continuous improvement

Continuous improvement will allow your organization to intensify its accomplishments and strengthen its experience. Our Lean Six Sigma experts will develop the necessary components of an efficient Lean culture deployment strategy, and make sure to efficiently migrate your organization’s culture towards better thinking and behaviours.

Transformation of management behavior and continuous improvement

Integrating Lean concepts and behaviours into the leadership skills of your managers will help your organization to go through a smooth transformation. Acquiring new behaviours and the integration of Lean concepts and approaches at all levels of the organization will ensure the sustainability of continuous improvement. Therefore, Lean philosophy becomes systematic and the best approach used. Our consultants will guide you through the whole transformation process to ensure a successful integration.

Cultural deployment of continuous improvement

Lean culture is more than a toolbox or a series of unrelated improvement projects. The transition from the projects phase to the cultural phase is aimed at the organization that wishes to increase the level of maturity of its continuous improvement function, by the systematic and sustainable application of a vision based on the Lean philosophy. It will enable the organization to optimize all of its key processes, and to transform its behaviors and its performance in a sustainable way, by truly putting the client at the center of the transformation and processes. Strategic support from a senior expert is essential for the success of a cultural migration of this nature.

Process Management

Managing by processes and value chains is integrated into the Lean management system. This approach allows us to recognize the key processes of the organization and measure their performances in order to identify the gaps that can be analysed and optimized using a structured solution. This method challenges the culture and the habits of the organization. It educates stakeholders to establish process measurement systems that align with organizational goals in order to manage these processes effectively. External support from an expert in Lean management is crucial to enable all employees at the different levels of the chain to embrace this change naturally.

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Information technology business case

For a large public or private infrastructure project, good strategic alignment will have significant impacts not only on its design and construction, but also on its life cycle (operation, maintenance and asset maintenance). It is therefore essential to adequately ensure this strategic alignment with the help of a rigorously executed business case, involving the right stakeholders. The three stages of developing the business case for a project are as follows:

  1. Development of the business case strategic presentation, which aims to assess the relevance of carrying out the project;
  2. Preparation of the initial business case, which determines, in particular, the preferred option to meet the need and the method of carrying out the project;
  3. The development of the final business case, which presents, in the most complete and realistic way possible, all the elements of the project, in particular with regard to risks, costs and deadlines.

Information technology (IT) project management

As organizations typically lead several projects at the same time, an adequate governance structure, in the form of a project management office, is often necessary and already in place in the right organizations. It will ensure good performance management of large-scale and transversal technological projects, including good management of budgets, deadlines, scope, or the intrinsic quality of production and its benefits. The project management office, often located within the IT department, is used to handling horizontal files, which adds to the challenge of prioritizing while respecting corporate strategic objectives, taking into account technological and business developments. The project management office aims to standardize project management practices, to follow all the mandates, to communicate well at all levels, and to properly manage the production capacity in relation to customer and organizational needs. Mature and disciplined project management, executed by a senior advisor, is known to be a key success factor for this type of initiative.

In addition, if the organization wants to deepen the optimization and performance of project management, it is possible to integrate elements of the Lean approach into conventional project management, in order to reduce typical constraints or inefficiencies. Indeed, the Lean approach does not consider project management as an added client value, and rather tries to reduce the need for project management at the source, which seems utopian at first in a conventional vision, but becomes achievable and more efficient with the help of certain differentiating elements and Lean concepts.

Business development management and IT strategic consulting

Digital transformation is an added value to the organization, which increasingly became essential for competitiveness, performance or simply clients satisfaction, whose requirements have changed significantly with the market. The integration of digital technology into the organization requires fundamental change through all its aspects: technology, culture, operations, value creations, behaviour and more…  To benefit from emerging technologies and their rapid expansion in human activities, the organization must transform radically all its processes and models. To ensure a smooth transitional phase, a solid strategic plan is created to modify the entire business model. External support from our experts is crucial to the success of the strategic plan’s elaboration and implementation.

Business and IT transformation support

The support of our consultants in business and IT transformation allows the organization to make profound changes in their technologies, culture, processes, operations and value creation. These experts are qualified to plan and execute alongside the organization its strategic objectives, vision and processes and to ensure its implementation and sustainability.

Agile-Lean integrated implementation and transformation

For an organization, knowing how to be responsive in a context of strong competition and uncertainty is an unparalleled competitive advantage. A growing number of companies are striving today to simplify their processes, which have become far too complex, in order to gain flexibility. The Agile approach is a reference and a good practice at this level, recognized and proven in the IT field for software development or technology project management. The combination and effective integration of certain elements of the Lean Six Sigma approach significantly amplifies the performance, results and robustness of the Agile approach. The integrated Agile-Lean approach has also become a recognized best practice in the field. The support of a Lean expert is however essential to adequately integrate the elements of Lean into the Agile approach, in order to take advantage of the full potential of this combination, because the Lean approach has several differentiating elements and is often very counter-intuitive in comparison to a more conventional approach.

Project management according to the SCRUM methodology

The Scrum methodology, a component of the Agile approach and philosophy, is often used by organizations to manage complex technological projects, whose completion deadline is short and imperative, whose deliverables cannot easily be anticipated or planned, or even when the production capacity is a major constraint. The realization of technological projects with the Scrum method or its derivatives, and its incremental approach, allow greater autonomy to the project team to adapt more quickly to the various changes and difficulties of the realization, in order to deliver more quickly, better the first time, and at a lower cost. A certified Scrum methodology advisor is a key success factor in benefiting from this methodology in technology initiatives.

Change management

A structured change management approach integrated into optimization projects supports teams and individuals in order to help them cope with change, through their own period of transition, with as little disruption and as much creativity as possible. The change manager is a key resource on which the mobilization and involvement of stakeholders depends in order to increase their level of confidence in the change and thus maximize the expected benefits. This is also why it is often crucial for organizations to include the support of an expert advisor in change management for the realization of their various projects and major initiatives, for which the human factor has been identified as a significant factor to success.

In addition, if the organization wants to deepen the optimization and performance of change management, it is possible to integrate elements of the Lean approach into conventional change management, in order to reduce typical constraints or inefficiencies. Indeed, the Lean approach does not consider change management as an added customer value, and rather tries to reduce at the source the need for change management, which seems utopian at first glance in a conventional vision, but becomes achievable with the help of certain differentiating elements and Lean concepts.

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